If you need to cancel a shift, simply open the ‘Booked’ tab in the app and cancel the shift you can longer work. Please note, if you do need to cancel a shift, it’s important to give as much notice as possible as some cancellations can lead to strikes on your profile. For our full cancellation policy, click here.
Articles in this section
- I need to cancel a shift, what should I do?
- Why don’t I get the same number of offers as other people using Catapult?
- I’m not seeing as many shifts as usual in the app. Why is that?
- What if I can’t find the uniform before my shift?
- I can't find the staff entrance for my shift
- Where can I buy my uniform?
- What uniform will I need to work most shifts with Catapult?