We expect our candidates to be treated respectfully by other staff at work. If you do feel like you’re being treated unfairly, there are a few things you can do:
- If you feel like you can get through the entire shift, you can report the behavior to us when you record your timesheet in the app so we can follow up on the feedback.
Confronting the staff member/s yourself may escalate the situation. Please always leave it to us to resolve on your behalf.
- If the situation reaches a point where you no longer feel comfortable or safe at work, please find the manager on duty, team leader or supervisor and let them know you’re leaving because you don’t feel comfortable.
When you leave, please call or message Catapult immediately to explain the situation. Please also fill in your timesheet, adding a detailed description of what happened in the feedback section. We’ll take the appropriate action on your behalf.